00 · Version 1.0
Your schedule, without clashes.
Heliodore is the appointment calendar and medical records tool from Nitente, for doctors in Venezuela. This manual explains how Heliodore looks, how it is written and how it is looked after, with special attention to accessibility, privacy and a human touch.
Today · Tue, Nov 33 appointments9:00Example Patient ACheckup · NowConfirmed
10:00Example Patient BFirst visitTo confirm
11:30Example Patient CFollow-upConfirmed
Illustration with fictional data
- Product
- Calendar and records
- For
- Doctors in Venezuela
- Color
- Solar (yellow)
- Symbol
- Hexagonal prism
- Company
- Nitente
Manual contents
Everything in here
Start here
The brand
- 03Purpose and personalityBefore the logo, the reason for being. In Heliodore, everything is decided with a tired person in mind who is sitting ac…
- 04Who we design forHeliodore is used by a doctor with a full day and read by a patient who may be worried, older or with poor eyesight. The…
- 05The nameA name that reads the same on a doctor's screen, in a message to a patient and on a letterhead. No accent, no variants.
- 06Voice and toneThe voice is always the same: warm, calm and clear. The tone adjusts to who is reading (doctor or patient) and to what i…
- 07Reminders, errors and empty statesAn appointment reminder arrives on a phone, sometimes on a locked screen that others can see. It has to be short, useful…
- 08Claims and limitsIn health, one phrase too many can be a clinical promise or a feature that does not exist. This page sets the limits and…
Visual identity
- 09LogoA hexagonal prism seen from the front, with one point at the top and another at the bottom: three vertical bodies and tw…
- 10Logo and backgroundsYellow is luminous: on light it disappears, and on yellow it cannot be told apart. The rule fits in one sentence: the ye…
- 11App icon and faviconThe icon is the first thing seen on a phone or in a browser tab. There are three versions of the same idea, depending on…
- 12ColorYellow is the brand, not a warning. On light backgrounds it is almost never text, and across the whole interface meaning…
- 13TypographyInter, in generous sizes. The base is 17 px: one point more than usual, because it is read tired, in difficult light and…
- 14IconographyHeliodore icons share the same rounded stroke that invites a tap: no fill, 2 px, soft corners. Each state has its own sh…
- 15Photography and imagesHeliodore images show people listening to each other, in spaces with natural light. Never real patients, never clinical …
Product
- 16LegibilitySize, line width, contrast and touch area. Here you can adjust and see the thresholds that Heliodore sets for its screen…
- 17Clinical states and semanticsIn a medical schedule, confusing “confirmed” with “to be confirmed” has consequences. A state never depends on color: it…
- 18ComponentsButtons, fields, selection, notices and dialogs. All are real: you can focus them with the keyboard, type and check each…
- 19Agenda and calendarThe screen people look at most. It must answer in one second: who is coming now, who is next, where there is a gap and w…
- 20Layout and spacingA 4 px base, generous space and a single column of attention. On small screens, what matters moves up; nothing piles up.
- 21MotionIn a medical tool, motion has one job: to show what changed. Brief, smooth and easy to turn off.
- 22Sample dataA screenshot with a real patient’s data is a leak. In all material (site, manual, presentations, support) we use invente…
Accessibility and privacy
- 23AccessibilityHeliodore is used by an exhausted doctor and read by a patient with poor eyesight. Accessibility is not an extra: it is …
- 24Vision simulatorApply vision filters to a sample Heliodore screen. Use it to check that nothing is lost when color, focus or sharpness f…
- 25Privacy in the interfacePrivacy is designed on every screen: what is shown, to whom, and for how long. A notification on a locked phone or an ag…
In use
- 26Printed documentsAn appointment confirmation is printed, folded and kept in a bag. It has to stay legible on a photocopy and must say no …
- 27Clinic signageHeliodore’s first screen is often a sign on a door. It must be readable from far away, without embarrassment and without…
- 28ApplicationsEmail signature, business card, presentations and profiles. Each piece uses the logo version that fits its background an…
- 29MockupsHeliodore on paper, screens, clothing, coats and objects. Everything uses the logo version that gives contrast on each f…
- 30Nitente sealHeliodore stands on its own. Nitente appears as a discreet seal, only where the link is not obvious.
- 31Third-party useOther people may show Heliodore if they follow these rules. If your case is not covered here, ask before publishing.
- 32Trademark: ™ and ®Heliodore is used as a brand, but it is not registered yet.
Quality and control
- 33Artificial intelligenceGenerative AI can help you work faster. At Heliodore it is used with human review, without sensitive data and without ge…
- 34Accessibility statementHeliodore aims for its brand and its pieces to be readable and usable by everyone.
- 35ApprovalsA new piece with the brand goes through four states. That way nobody publishes anything that has not been looked at.
- 36Third-party logosWhen Heliodore names other brands (app stores, banks, social networks), it does so without suggesting that they endorse …
- 37Production and printingWhat to know before ordering a print run.
Product and content
- 38Key messagesThe texts that repeat everywhere, written once.
- 39Language and formatsHeliodore is written in Spanish first. This is the glossary and the format rules that keep a single standard.
- 40App storesHeliodore is not published in a store yet. This page sets out the requirements for when it is.
- 41WhatsApp BusinessWhatsApp is a common channel for notices and reminders. These are the brand's rules for using it.
- 42Emails, receipts and errorsAutomated messages are the brand too. They are written in the usual voice: calm, exact and with a way out.
Resources
- 43DownloadsEvery piece comes in SVG (vector, editable) and PNG (ready to use). The full kit also includes the editable masters.
- 44Governance and contactA living manual has an owner, a version and a path for exceptions.
- 45Pre-publication reviewBefore a piece goes out (a message, a screenshot, a poster, a page), it goes through this list. If anything fails, go ba…