42 · The content the product sends on its own
Emails, receipts and errors
Automated messages are the brand too. They are written in the usual voice: calm, exact and with a way out.
HeliodoreWelcome to Heliodore
Your account is ready. You can start by setting up your schedule.
Set up scheduleExample with fictional data. Heliodore is a Nitente product.HeliodoreWe received your payment
We recorded your payment of November 2, 2026. If anything does not match, reply to this email.
View detailsExample with fictional data. Heliodore is a Nitente product.HeliodoreReset your access
You asked to change your password. The link expires in 30 minutes. If it was not you, ignore this message.
Choose a new passwordExample with fictional data. Heliodore is a Nitente product.404
We could not find that page
The link may be old. Go back to the home page and search from there.
Back to home500
Something failed on our side
It is not your connection. We are already looking into it. Try again in a few minutes.
Back to homeMaintenance
We will be back soon
We are doing maintenance. We will let you know when it is done.
Back to homeRelease notes template
# Heliodore · Version X.Y · YYYY-MM-DD
**What's new**
- One sentence per change, in active voice.
**Improvements**
- What you can do now that you could not before.
**Fixes**
- What was failing and what happens now.
Note: do not mention prices, future dates or features that do not exist.Do
- A clear subject with no sensitive data
- A single main action
- Text that reads well without images
- Say what happened and what to do
Don't
- Exclamation marks, capital letters or false urgency
- patient data in the subject or in the body
- Promises of future features
- Several competing buttons