08 · What can be said and what cannot

Claims and limits

In health, one phrase too many can be a clinical promise or a feature that does not exist. This page sets the limits and includes a text checker.

What can be said

Heliodore is under construction and is looking for practices for a pilot
It brings together calendar, patient charts and payments in one place (as a product goal)
A button opens WhatsApp with the reminder ready for the doctor to send
It asks only for the patient data that is needed
It is designed with internet outages in mind (a design intention)

What is not said

That it diagnoses, prescribes, interprets tests or improves health
That it “complies with” a law, standard or certification
That it works offline, syncs devices or encrypts data, until it is built and tested
That it does fiscal invoicing
That it uses artificial intelligence to care for patients
Prices, timelines or launch dates that are not defined

Text checker

Paste a text (a message, an announcement, a caption) and the checker flags phrases that contradict the brand. It is an aid, not a substitute for human reading.

Text to check

Status of product claims

Topic	How it is said today	Condition to say more
Availability	“Under construction. Pilot with a few practices.”	Real launch
Offline	“Designed with internet outages in mind.”	Feature built and tested in the field
Encryption and data	“We only ask for what is needed.”	Documented technical and legal review
Consent	“Pre-registration includes a consent checkbox. The legal texts are under review.”	Review by a lawyer
Payments	“You record the payment in bolívares (Bs., Venezuela's currency) with the saved exchange rate.” No fiscal invoicing.	Consult an accountant about tax requirements
Mobile app	“You can open it from your phone's browser. The app store version will come later, with no date.”	Publication in the stores
Screenshots	Illustrations with sample data, labeled	Does not change: never real data