A screenshot with a real patient’s data is a leak. In all material (site, manual, presentations, support) we use invented data, marked as such.
Generate a set of sample data for screenshots. Each row carries a visible marker, and the national ID number (cédula, Venezuela’s ID card) and the phone number deliberately use impossible patterns.
Time
Patient
ID number
Phone
Reason
Status
Fictional data, for example only. These are not real people.
Fictional patterns
Data
Pattern
Why
Name
Common first name + surname “Example”, “Sample”, “Demo” or “Test”
Nobody is called that: it cannot be mistaken for a person
ID number (cédula)
V-00.000.0NN (zeros and a sequence number)
Does not match an issued ID
Phone
0400-000-00NN
0400 is not a known mobile prefix. To be verified with the carriers before it is fixed
Email
nombre@example.com
Domain reserved for examples (RFC 2606); it reaches no one
Address
Example Ave., Sample Bldg., floor 2
It does not exist
Appointment reason
Check-up, First visit, Follow-up
Generic: never a diagnosis or a specialty
Dates
Relative to the date of the piece, with no birth dates
Avoids identifiable data
What is never shown
Never
Names, ID numbers, phone numbers or photos of real patients, not even “covered” with a blur
Diagnoses, prescriptions, test results or notes from a real record
Screenshots of the database or of a real session in production
Addresses or names of clients’ offices without their written permission
Links with patient identifiers (for example, /paciente/84512)
Always
Invented data following the pattern in the table
A visible label: “Sample data”
The screenshot’s alt text says it is an illustration
Review each screenshot before publishing it, including the edges and the browser bar
Keep the batch of data used so the screenshot can be reproduced
How to label a screenshot
heliodoreapp.com
Today’s schedule
9:00Ana ExampleConfirmed
10:00Luis SampleTo confirm
Illustration with sample data
The label goes inside the image, in a place that cannot be cropped out without losing part of the content.